We find the gaps
We learn how customers find you, contact you, schedule service, receive estimates, and come back for future work.
Built for local service businesses
Stop letting good business slip through the cracks.
Fieldlamp builds and manages the customer follow-up systems that help local service companies respond faster, follow up consistently, bring customers back, and turn more opportunities into revenue.
Find the gapsSee where customers and opportunities get stuck.
Build the systemPut the right follow-up process in place.
Manage it for youKeep it running and improve it over time.
The problem
You probably don't need more software. You need fewer opportunities falling through the cracks.
Many established service businesses already have customers, leads, estimates, phone calls, and repeat business. The problem is often what happens between those events.
A customer is due for service again.Who remembers to contact them?
An estimate gets sent.Who follows up if they don't respond?
Someone requests service after hours.How quickly do they hear back?
A job gets completed.Does anyone ask for a review?
A past customer hasn't called in a year.Does anyone notice?
Fieldlamp builds the system that handles the follow-up.
How it works
We learn the business first. Then we build around it.
We build the system
We connect the forms, customer records, follow-up, reminders, notifications, and workflows needed to fix the specific gaps we find.
We manage it
We keep the system running, make improvements, and help adapt it as the business changes.
Fieldlamp Core
The customer system behind your business.
The exact setup and monthly price depend on what your business actually needs.
Customer and lead organizationService request formsNew inquiry follow-upRecurring service remindersEstimate and quote follow-upMissed opportunity recoveryEmail and SMS workflowsInternal notifications and tasksSimple sales and service pipelinesCustomer reactivationReportingOngoing management
We build around the gaps in your current process, not a generic checklist of software. Capabilities vary by business and agreed scope.
Works with what you have
You don't have to rip out what's already working.
Already have a website? Keep it. Already use industry software? Keep it. QuickBooks, scheduling, inspection, accounting, or another system your team relies on can stay in place.
Fieldlamp fills the gaps between your existing tools and the customer. We confirm what is practical before promising any connection or workflow.
YOUR EXISTING BUSINESS
+ FIELDLAMP
BETTER FOLLOW-UP
Add services when you need them
Start with one problem. Expand when it makes sense.
Website
A website built around what you actually want customers to do next. Available separately or as part of a broader Fieldlamp system.
- Custom website build
- Hosting and mobile optimization
- Service request integration and lead capture
- Ongoing maintenance and normal content updates
No large upfront website build cost. Website service continues while the applicable Fieldlamp subscription is active.
Reputation management
A managed process for asking customers for reviews and keeping track of feedback. Available separately or alongside Fieldlamp Core.
- Review request system
- Review monitoring and workflows
- Website review display where appropriate
- Ongoing management
SMS features require proper customer consent, registration, and messaging setup. Availability depends on the approved setup and applicable requirements.
Straightforward pricing
Managed Fieldlamp systems start at $397 per month.
We first learn how your business works and identify the gaps worth fixing. Then we recommend a practical setup and confirm the exact monthly price before anything begins.
No large upfront setup feeCancel anytimeBuilt and managed for youStart with one problem and expand later
Built around the business
The problem isn't the same for every business.
- Problem
- Customers need service again, but the office has to track who is due.
- Fieldlamp
- Customer reminders, service requests, follow-up, and staff notifications.
- Outcome
- Make it easier to bring existing customers back.
- Problem
- Estimates are sent but nobody consistently follows up.
- Fieldlamp
- Estimate follow-up process and opportunity tracking.
- Outcome
- Get more decisions from estimates you have already generated.
- Problem
- Calls and website inquiries arrive while everyone is working.
- Fieldlamp
- Better service requests, notifications, and follow-up.
- Outcome
- Fewer potential customers disappear before anyone talks to them.
- Problem
- Happy customers finish service without ever being asked for a review.
- Fieldlamp
- A managed review request process.
- Outcome
- Build a stronger reputation from customers you already serve.
Your website is one component
A clearer path from interest to action.
A website matters, but it is only one part of the customer experience. Fieldlamp can improve the path from a visit or phone call to a service request, follow-up, completed work, future service, and a review.
Customer shows interest
Website or service request
Consistent follow-up
Service, return visit, or review
Free Business Review
Let's find out where business is slipping through.
We'll look at how customers currently find you, contact you, request service, receive follow-up, and come back for future work. If we see something Fieldlamp can meaningfully improve, we'll show you what we'd recommend.
- No generic marketing audit.
- No 40-page report.
- No obligation.